posté le 13 May 2013 / no comments
stopover in Caen, France
Mathilde is off to Normandy, where she’s meeting Daniel, an Orange employee and an enthusiastic beekeeper. He explains how Orange helps people discover his passion through the “let it bee” programme. Together, they set up three hives on the roof of the building where Daniel works…
the "let it bee" programmeAnd what if Orange made its roofs available to give city bees a safe haven? The idea came from Orange employees, found its way around and finally led to a partnership with the French National Apiculture Union (SNA). To raise public awareness about the dropping bee population, we now have 20 buildings with 60 hives, managed by beekeeping colleagues. “let it bee” helps protect biodiversity in urban areas and creates a bond between employees of a same site, working on a common project.
bees in the cityThe considerable drop in biodiversity and the poisoning of farmland by pesticides are leading to the disappearance of bees. So they seek safety in new spaces, particularly in urban, residential areas. To try to alert public opinion about the rapid decline of the domestic bee, observed for more than a decade, French beekeepers are placing their bets on the sale of urban honey. They therefore started partnerships with local governments, institutions and even companies, asking them to take several hives, which they install and maintain themselves.
posté le 5 April 2013 / 2 comments
Stopover at Lyon, France
Anicet is meeting Arnaud in Lyon to help roll out Orange’s 4G in the city. After hauling the equipment onto the roof of a building with a crane, they carry out mobile connectivity tests in a futuristic car.
the stages of a 4G rolloutThere are four major stages to rolling out a 4G network. First, we design the core and access networks. Then our field teams hook up the LTE sites with fibre optic. Then the cranes come into play, installing the antennas. And finally we light up and optimise each site. For this last stage, our technicians use a special car with antennas, PCs and measuring phones, which produce data for our radio engineers. In Marseille, Lyon and Nantes, 2,500 testers – both employees and business & consumer customers – discovered the power of our 4G service before everybody else.
Orange and 4GOrange has already lit up 4G networks in the UK, Moldova, Belgium, Luxembourg and the Dominican Republic. Five French cities have enjoyed 4G coverage since last year and ten more will gain access on 4 April 2013. With 4G, Orange offers its customers speeds of up to 150 Mbps(*), ten times faster than our current 3G service. (*Theoretical maximum speed with a category 4 LTE terminal)
posté le 28 February 2013 / 2 comments
Stopover in Angers, France
Anicet is meeting with Jean-Paul et Ibrahima at electric pole 225/12 to restore the network after the Joachim storm. Together, they reconnect Françoise, a residential customer who had been cut off for several days.
Restoring the network after JoachimIn the night of December 15, 2011, the Joachim storm ravaged the lower Loire region, in western France, disrupting the telecom networks. Fallen poles, open cables… When Joachim hit the region, Orange’s technical teams had to solve 970 faults on the local loop. More than 6,000 issues were reported per day, instead of 2,800 on average. More than any technician could remember!
Orange in the lower Loire regionThe lower Loire region has a particularly high number of telephone poles: 1,350,000, which is almost one for every fixed-line customer. It is very exposed to the risk of disruption and failure caused by storms. Despite the holiday season, our people rose to the occasion and the network was promptly restored.
posté le 23 January 2013 / 1 comment
Stopover in Kinshasa, Democratic Republic of Congo: rebranding to Orange
Mathilde lands in Kinshasa – the Congolese capital – just a few days before CCT’s official rebranding to Orange, following our acquisition of 100% of the operator in 2011. She rubbed shoulders for 48 hours with the local teams, in the excitement of the final preparations.
The Orange brand arrives in the Democratic Republic of the CongoOrange announced on 5 December 2012 the launch of its operations under the Orange brand in the Democratic Republic of the Congo, giving a new dynamic to operations marketed until now under the CCT brand. Orange DRC customers therefore joined a global community of 183 million Orange customers.
Orange in the DRCOrange’s ambition in the DRC is to be the Congoleses favourite operator by offering services and offerings that they need and want, by enabling them to go further, and to communicate better in simplicity. Orange’s promise in the DRC is to offer the general public, the young and professionals, an offer for each that matches who they are.
posté le 9 October 2012 / no comments
Stopover at Santo Domingo, Dominican Republic
Anicet sets out to meet Albeniz, an engineer at Orange Dominicana. Albeniz explains how the Oryx solar-powered base stations improve network coverage even in the remotest villages.
The Oryx solar-powered base stationsThanks to their solar panels, the Oryx base stations collect solar energy and convert it into electricity. This powers the mobile network equipment so it can pick up calls, text messages and data traffic and route them – day and night. The programme started in 2007 in Senegal, where it was successfully tested on many sites. Other Orange countries followed suit and, in 2008, solar-powered base stations became the default solution for mobile networks in remote or isolated areas. Since then, we’ve rolled out more than a thousand solar-powered base stations in 16 countries, in the framework of the programme.
Orange in the Dominican RepublicOrange installed in Dominican Republic November 17th 2000. At present, the company offers in the country mobile and Internet services to more than 3 million clients and currently has 1,200 direct employees. Since July 2012 Orange became the first fourth generation enterprise with the launch of the 4G LTE technology.
posté le / no comments
Stopover in Lille, France
Jean-Christophe is meeting with Axelle, a sales advisor at the Orange megastore in Lille, in northern France. He discovers a friendly and efficient concept store where customers enjoy an excellent service.
the Orange megastoresThis innovative retail concept is dedicated to service and customer experience. By focusing on the customer’s digital journey, it introduces something new in the European telecom industry. The Orange megastore concept has four key elements: receiving customers in style, offering experiences (TV, music and games), providing advice and coaching, and ensuring interactivity by displaying products on a self-service basis, with electronic tags.
the North of FranceOur ADNDF regional distribution agency, created in July 2007, covers three administrative regions in the North and East of France: Nord Pas de Calais, Picardie and Champagne-Ardenne. In their 55 Orange shops, including one Flagship and three of France’s 18 Megastores, the ADNDF’s 823 employees received 4.4 million customers in one year (between July 2011 and July 2012): about 10% of all customers who visited our shops in France in this period.
posté le / no comments
Stopover at Antananarivo, Madagascar
Mathilde flies off to Antananarivo, where she’s awaited by Henintsoa, Orange Money’s Head of Distribution in Madagascar. They show us how this payment service is changing the lives of the Malagasy.
Orange MoneyOrange Money is an innovative payment service that enables customers to use their mobiles to make secure payments and other common banking transactions. The potential of such services is very high in Africa, where less than 10% of people have a bank account, while more than a third have mobile phones. So sign up, you just need to be an Orange customer – whether you have a bank account or not. Your Orange Money account is activated free of charge, even without a deposit. First introduced in Ivory Coast in 2008, Orange Money passed the 4 million customer mark in Africa and the Middle East in June 2012. The service is now available in Ivory Coast, Botswana, Cameroon, Kenya, Madagascar, Mali, Niger and Senegal. We recently unveiled it in Jordan and Mauritius. Our objective is to offer Orange Money in all 22 countries of Africa and the Middle East where we operate.
Orange in MadagascarOrange Madagascar, in which France Telecom-Orange owns a 71.79% stake, offers 2G and 3G mobile services on the consumer and business markets. Orange is the mobile leader in Madagascar, with 2.2 million active customers at the end of 2011. We provide the most extensive network coverage in the country and the only 3G service in major cities.
hello and welcome on Planet Orange!Come aboard and travel across the globe to meet the women and the men of Orange thanks to whom our world changes with Orange. Bon voyage!
Tweets de @PlaneteOrange